Cancellation Policy for MedAffairsPro EdApp
We understand that circumstances change, and you might need to cancel your subscription to our mobile learning platform, MedAffairsPro EdApp (the “App”). This Cancellation Policy explains the process of canceling your subscription and requests for a refund, where applicable.
1. Cancellation
- 1.1 Process
You may cancel your subscription at any time by accessing your account settings within PayPal. Please follow the prompts to cancel your subscription. - 1.2 Timing
Cancellation will take effect from the next billing cycle. This means you will have access to the App until the end of your current paid subscription period. -
2. Refunds
- 2.1 Eligibility
Refunds are not typically provided for subscriptions. However, we may offer refunds in certain circumstances. For example, if you have been charged due to an error on our part, we will issue a refund. - 2.2 Requesting a Refund
To request a refund, please contact our Customer Support team at marieke@medicalaffairscoach.com with your account details and the reason for your refund request. - 2.3 Processing
If your refund request is approved, the refund will be processed within 10-15 business days. The refunded amount will be credited to the original method of payment. -
3. Changes to the Policy
We reserve the right to amend this Cancellation Policy at any time. We will notify you of any changes by updating the “Last Updated” date of this Policy.
4. Contact Us
If you have any queries regarding the cancellation of your subscription or this Cancellation Policy, please get in touch with our Customer Support team at marieke@medicalaffairscoach.com.
By continuing your subscription to MedAffairsPro, you agree to this Cancellation Policy.
This Cancellation Policy was last updated on August 4, 2023.